About Us

Welcome to a partnership that empowers your business with the contact center solutions it truly deserves. Our commitment goes beyond the ordinary – we provide professional advice and robust solutions that have the power to transform your client experience.

History

Our journey began in 2019 when two friends, Sam and Ken, joined forces. Their dream was to harness their collective 15 years of experience in the call center industry to propel businesses to the next level while aiding agents in achieving their personal and professional aspirations.

Mission

We are on a mission to offer our clients a cost-effective nearshore solution that not only delivers top-tier service but also nurtures talented personnel, all while ensuring exceptional customer satisfaction.

Vision

We aspire to be the unrivaled leader in Latin America's nearshore contact center landscape. Our belief centers on the irreplaceable value of our exceptional team.

Values

"Extreme Ownership" isn't just a phrase; it's our way of life. We take responsibility not only for what we control but for every aspect that shapes our customers' satisfaction. Our commitment to them is unwavering.